floating License needing port changed

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Josh Moore KAI
Posts: 1
Joined: Thu Jan 28, 2021 6:50 pm

floating License needing port changed

Post by Josh Moore KAI » Thu Jan 28, 2021 7:19 pm

Hello,

Our server is not releasing a license when the user shuts down 3ds MAX. Has anyone ran into this and is there an easy way to resolve it?
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Patrik Martin
Partner
Posts: 416
Joined: Mon Feb 25, 2008 1:07 pm
Location: Gothenburg, Sweden
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Re: floating License needing port changed

Post by Patrik Martin » Fri Jan 29, 2021 11:52 am

Hi Josh and welcome to the forum.

I believe that the issues you are facing are because you have a license structure mismatch between the license server and CDS. So, my suggestions is that you make sure to install the latest version of CDS (v20.2.4) and the latest version of the license server (v14). To make sure you have the latest structure in the license file I have regenerated your license. Please find it attached.

Here you can download the latest version of CDS:
https://craftanimations.com/craft-director-studio/

Here are the license server instructions and downloads:
https://craftanimations.com/manual/cds- ... g-license/
Partner
http://www.craftanimations.com
patrik.martin-at-craftanimations.com
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