3ds Max 2012 - CDS 11.1.5: Unable to bind Core Routines

[ECO1]

I am trying to install the demo version (11.1.5) with 3sd Max 2012, but a message always appears:

"Unable to bind Core Routines. Craft Director Studio is unable to start.
Please re-install the software and contact Craft Animations in case the problem persists."

I have reinstalled the software many times and the same message appears over and over again !!!!.

PLEASE HELP !!!!!!!!!!!!

3ds Max 2012
Windows 7 Ultimate
Craft Director Studio 11.1.5

[Patrik Martin]

Does Core.dll exist in the following folder: c:\program files (x86)\Craft Animations\directorstudio\data\core\x86 and/or x64.
Have you had any other version of CDS installed on the same computer before?

If you have a look in the 3ds Max plugins folder C:\Program Files\Autodesk\3ds Max 2012\plugins or C:\Program Files (x86)\Autodesk\3ds Max 2012\plugins. Do you have more than one .gup file with something in the name like "craft" and "adaptor"?

[ECO1]

Patrik:

Core.dll do exist in: "c:\program files (x86)\Craft Animations\directorstudio\data\core\x64". The file is there.

And, there is just one .gup file in the "C:\Program Files\Autodesk\3ds Max 2012\plugins" folder.

[ECO1]

"C:\Program Files\Autodesk\3ds Max 2012\plugins"

craftdirectortoolsadaptor_3dsmax2012.gup